Last Updated: 10th December 2019

OneFile says ‘Access denied’ when my assessor attempts to view my submission

This happens when you use the assessor nomination feature to send multiple submissions to the same assessor.  When the assessor signs off the first submission, they become unlinked from your profile.  It is a known issue that we’re working with OneFile to fix.  In the meantime, please ask your training officer to unlock your submission back to you and re-send it to your assessor.