It’s important that you know and can anticipate a common problem with OneFile. The interface in OneFile makes it too easy for your Training Officer or assessor to miss a key step they must take, when they have decided to approve your work.
When approving your work they need to do two key things:
- tick the competencies met
- sign the work off
However, it is possible for your assessor to miss out the ‘tick’ stage and to only ‘sign’. This will result in the submission being rejected. Whenever possible, please remind your assessors about the need to ‘tick and sign’ to approve a submission.
Download the assessor guidance on how to respond to a submission and share it with all your assessors when you make your submissions, particularly those who are less frequent users of OneFile.publications