| Event | Script |
|---|---|
| When a trainee enters the station | “Please provide your response to the scenario when you are ready” |
| If the response the trainee is providing does not relate to the scenario or indicates the trainee has significantly misunderstood the scenario. This does not apply if the trainee’s response is simply incorrect.
This can be used twice per station, if needed. |
“Would you like to look at the scenario and the question(s) again and review any notes you may have made?” |
| If a trainee asks for more information about the scenario. | “All the information is provided to you in the scenario. You can look at the scenario and the question(s) again if you wish to” |
| If there are 2 questions and the trainee has not considered the second question by halfway through the time in the station. | “Would you like to look at the scenario and the questions again, and consider how you’d like to use your remaining time in this station” |
| If a trainee is upset and struggling with their composure.
If a trainee continues to struggle and you are concerned for their wellbeing, please contact your Circuit Manager through the Qpercom help function. |
“Would you like to take a moment to take a breath. You can review the scenario and questions, and any notes you may have made again if you wish to” |
| If the trainee has provided their response and asks for feedback on their performance and/or guidance on what else they should do in the station | “You’re welcome to look at the scenario and question(s) and any notes you’ve made again and consider how you’d like to use your remaining time in this station” |
| If a trainee asks where they can view the scenario and question | You can view the scenario and questions by clicking on the ‘Open instructions’ button on your screen. |