This means important details, such as how to take medicines and dosage, understanding appointment letters and test results can be missed – and not everyone feels confident to say when they don’t understand.
Better presentation of information and some simple communication techniques can really help people to make better informed choices about their care and treatment.
Aimed at everyone working or studying in health and care, Health Education England has developed a free, 35minute, online health literacy course. Designed for people who work regularly with patients, families and carers. These are helpful skills for healthcare teams in both primary and secondary care, for clinical teams and those who work with them including social prescribers.
The course can help staff and students quickly learn easy-to-use techniques to improve communication, supporting the understanding of the people they treat and care for. As a result, patients, families and carers will be able to make better health and wellbeing choices.
Anyone can sign up today for the course, hosted on the NHS e-learning for healthcare platform – there is a simple registration process and once completed you will be able to access the free course quickly and easily.
Find out more about improving Health Literacy