5. Know the limitations of your role and signpost to other sources of support, where appropriate

If you are a training officer, you will be your trainee’s first line of communication and support. There will be some areas that you will not be equipped to deal with and so signposting to the correct people is essential. It is fundamental that your trainee, as a new member of staff, receives a workplace induction which includes wider points of contact in the organisation, such as Occupational Health (OH) and Human Resources (HR).

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What you need to know

You will need to acquire and develop the skills and knowledge about:

  • The different training support options available to you and your trainee.
  • The role of the National School of Healthcare Science (NSHCS) and when to inform the School of any concerns.
  • How to maintain a positive, professional relationship with your trainee.
  • Managing your own mental health and wellbeing.
  • Supporting your trainee in accessing appropriate support to manage their own mental health and wellbeing.
  • Your trainee’s responsibilities in relation to keeping you and the School informed of changes in circumstances which could affect their progression.
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NHS Learning Hub training packages

To access the NHS Learning Hub you will need to have an account with the service. See below for details of how to sign up for the NHS Learning Hub.

Training resources on the following topics are coming soon:

  • Personal tutoring skills
  • Explore strategies to signpost effectively but at the same time maintaining a professional relationship.
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Relevant resources and guidance on the School website

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What support is available for trainees?
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Supporting mental health and wellbeing
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Non-urgent advice: How to sign up for the NHS Learning Hub

If you have an NHS email

To access the NSHCS catalogue of resources, you will need to sign up for free to the NHS Learning Hub. If you already have an e-lfh (e-learning for health) login, you can sign into the Learning Hub with your e-lfh credentials. Otherwise, you will need to sign up to the NHS Learning Hub. Underneath the green sign-in button you will see ‘create an account’. Click on this and follow the instructions.

Once you have access to the Learning Hub you can access the National School of Healthcare Science catalogue.

If you do not have an NHS email address

Complete this brief form to grant us permission to send your name and e-mail address to the NHS Learning Hub development team to request access.

Once you have access to the Learning Hub you can access the National School of Healthcare Science catalogue.