How the School supports you during your training

We are committed to providing support to trainees and education providers in delivering and completing the training successfully.


We offer professional support and guidance for trainees and training officers who may be experiencing issues or challenges. This is done by providing advice, offering a framework of policies and processes to support changes to training, and signposting to resources.

Whilst we are unable to offer counselling, clinical or mediation services, we will sign post you to resources that can:

  • offer support for people’s health and well-being
  • help address professional relationship issues
  • help address other employment or education related concerns

Support requirements vary depending on the situation and maybe resolved by advice provided by email. However, some circumstances may be more complex and require liaison with a range of stakeholders to confirm sufficient training support is provided, and issues are resolved wherever possible.

We will help trainees in the following ways:

  • confidential advice and signposting for trainees and training officers through 1-2-1 meetings or joint meetings to discuss issues/concerns
  • providing information for both trainees and training departments to utilise via the School website
  • collaboration across different education providers and commissioning organisations
  • deferrals due to ill health​
  • extensions​
  • interruptions or step off due to service provision issues
  • career breaks​
  • progression monitoring processes
  • transfers of training to alternative training providers (by exception only)
  • webinars
  • drop in sessions

We will continue to work with trainees, departments and other stakeholders to develop and communicate our services on an ongoing basis.

If a trainee or training officer have any concerns and wish to raise these with us, please email Emails will be treated in confidence and are managed by a small number of staff in the School.


What are the roles and responsibilities of the School?

We have a number of roles and responsibilities, that we will perform during your time on the programme.


Provision and management of the e-portfolio as well as delivery of the final assessment.

Review of progression

Monitoring the progress of trainees to ensure they are on track to complete the programme.

Completion of training

Guidance on completion requirements and issue of a certificate of completion.


Assessment and approval of the quality of training provision from both work-based and academic education providers. Click this link for further information about our Accreditation service.


Click this link for information about the management of curricula.

Scientific advice

The School’s scientists and Training Programme Directors are available for help and advice. Click this link for information about our Training Programme Directors.

Training for trainers

We provide training standards, guidance and online resources for trainers on our training programmes. Click this link for further information.

Communications on healthcare science matters

We communicate via our newsletters, website and social media accounts. Also through setting up networks with trainees and education providers. Click this link to access our newsletters.


What if I need to make a change to my training?

The two main policies that may be able to help you if you are experiencing problems are:

  • Exceptional Extenuating Circumstances policy
  • Transfer of Training policy

Take a look at the guidance on using the Exceptional Extenuating Circumstances policy. Or access the Transfer of Training policy and application form below.


Last updated on 3rd April 2024