OneFile FAQs for multi-source feedback

Here you will find some frequently asked questions about multi-source feedback in OneFile.

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I’m trying to register on Clarity but cannot find my Registration Code? Where can I find it?

You can only register on Clarity in the second year of the programme. Depending on the year you started the programme, you should have received a registration code in an email on:

  • 2019 start date: 17th November 2020
  • 2020 start date: 19th November 2021
  • 2021 start date: November 2022 (date to be confirmed)

If you cannot find your registration code, please contact the service desk on nshcs.digital@hee.nhs.uk

How do I set up an Multi Source Feedback (MSF) and then add it to my OneFile portfolio?

Click this link for guidance on registering with Clarity Feedback (the online MSF tool) and help on how to start, submit and review your MSF.

Why do my MSF and training plan modules indicate ‘N/A’ for progress? Do they count towards completion?

MSFs and training plans are not explicit requirements to complete the HSST programme.  The School has included these in your OneFile portfolios for your convenience.  Anything added or signed off in these modules will not count towards completion.  Your portfolio progress and completion is determined by your ‘evidence of activity’ submissions within your Standards of Proficiency.

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Support

Need further support? Submit a request to our help desk at nshcs.digital@hee.nhs.uk

Last updated on 5th December 2023