Technical information for the SJT


What technical requirements are there for the SJT?

The computer system you use for this test must meet these minimum requirements.

Internet browsers
  • Internet Explorer IE11
  • Microsoft Edge
  • Firefox
  • Safari
  • Chrome (current version)
Mobile devices iOS and Android devices are not supported.
Network connection Pearson VUE strongly recommends using a wired network rather than a wireless network, since a wired network provides better exam delivery performance.
Internet connection
  • Broadband (DSL, cable, or LAN/WLAN): 1 Mbps up/down minimum.
  • Dial-up Internet connections are not supported.
Browser settings
  • Internet cookies must be enabled.
  • Ensure any security software will not block the execution of JavaScript.
  • Clear cookies and caches or alternatively use the incognito/private mode of your web browser.

What if I have technical problems during the SJT?

If you experience technical difficulties during the situational judgment test there is technical support information on the Pearson Vue landing page. If this support does not resolve the issue please notify us at with evidence (for example, a screenshot). There is no technical cover available at weekends or outside office hours.


What technical restrictions are there?

The SJT provider, Pearson VUE, is a US based business, and as such is not allowed to do business in OFAC-sanctioned countries, which include:

  • Cuba
  • Iran
  • North Korea
  • Russia
  • Sudan
  • Syrian Arab Republic (Syria)
  • The Sevastopol/Crimea region of Ukraine

If your email address is from a sanctioned country, you will be unable to take the SJT. A full list of sanctions, programmes and country information can be found on the U.S. Department of the Treasury website

If you are currently residing in one of the sanctioned countries, please contact for further information.